The Application Development and Technical Service Manager – PPC (Polypropylene Compounds) reports to the Director of ADTS and provides day-to-day leadership to a team of (6) ADTS Engineers. This role ensures that technical resources and activities are aligned to deliver regional support of strategic customers and market opportunities, by facilitating the timely and effective provision of technological solutions in targeted market segments, while also providing technical support to key customers. Additionally, this role ensures that product safety and stewardship programs are in place and effectively sustained, including Product Risk Management Plans (PRMP). This management role directs the PPC ADTS Engineering Team and handles strategic automotive customer Tier One/Two accounts.
This position will require up to 50% travel. The preferred location is in Detroit, MI region serving LyondellBasell’s (LYB) automotive customers in Michigan, Ohio, Illinois, Indiana as well as Windsor/Toronto (ON), Canada area.
The two primary responsibilities of this position is to provide day-to-day leadership of the PPC ADTS Engineering Team and support assigned key accounts with technical support in the Transportation Market with all aspects of injection molding processing, tooling and part design, as well as material recommendation capabilities.
Roles & Responsibilities
Comply with all LYB requirements and policies related to business ethics, code of conduct, and safety.
Possess a deep and broad fundamental understanding of key technologies and applications in the respective market segments and use these skills to drive technical service and application development activities within the group.
Excellent understanding of vital cross-functional group’s responsibilities and use this knowledge to effectively and quickly drive technical service and application development activities within the group.
Assist in conducting dialogues with direct reports and hold them accountable to their defined customer, projects, and budgetary goals/objectives.
Provide strategic leadership in identifying, developing, and implementing tools, systems, and processes to continuously improve technical service, application development, and project management effectiveness.
Understand broad customer, market, and industry needs/trends and facilitate the group's interaction with other cross-functional organizations to frame these into value-added opportunities.
Drive and manage teamwork and collaboration within the group while also fostering effective communication across functions; align resources as necessary to meet business needs.
Drive improvement and development of direct reports, assisting in hiring and training efforts; empowering employees to make decisions.
Understand financial analysis and drive the utilization of good project management skills and tools to advance product and application development projects effectively.
Lead efforts to embrace and drive change while also challenging the status quo and influencing management as necessary.
Exercise risk management related to ADTS activities (e.g. technical recommendations), GoalZero Safety, Product Stewardship, Regulatory affairs.
Provide technical service to customers as required to support product/application launch and ongoing business in the following areas:
Direct troubleshooting applications with process and or tooling concerns at customer plant locations.
Work with customers regarding cost savings or process optimization opportunities.
Support newly awarded programs with part design, shrinkage estimations, mold filling analysis reviews, gate optimization, trial support, and product recommendations.
Assist in the growth of APS business by identifying and influencing share-shift opportunities and promoting future program awards.
Work directly with customers to clarify technical and commercial requirements for new applications and suggest suitable products that provide value to their applications.
Work with Sales Account Managers to develop a business strategy for all assigned accounts.
Assist in the validation of compound product transfers or product rationalization.
Identify, research, and validate new application development opportunities aligned with the APS business unit growth strategy that provides technical innovation and value creation to our customers.
Participate with the global teams to ensure the implementation of global strategies.
Participate in industry trade conferences as required to keep current on market knowledge and market trends.
Participate and present in both internal and external (customer) workshops as required.
Support Plant Quality, Sales, and PAD in quality claims both internally and externally.
Adhere to LYB’s requirements of Intellectual Property and Product Stewardship.
University Technical Bachelor's degree with a preference in Plastics/Polymer Engineering, Chemical Engineering or Chemistry, preferred.
In order to perform this job successfully, the ideal candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum of fifteen (15) years of technical experience with exposure to LYB’s Polymers and Compounds business preferred.
Extensive experience with Injection molding plastic conversion processes. Other processes such as Blow molding, Rotational molding, Extrusion, or Film conversion methods are a plus.
Broad knowledge of plastics resins, compounds, and alloys and performance relationships for applications, along with expertise in conversion/processing equipment.
Proven eSelf-motivation – the ability to work independently, prioritize customer scheduling and deliver results with limited supervision.
Strong communication and interpersonal skills, open to listening and sharing experiences.
Strong computer skills, particularly with Microsoft Outlook, Word, PowerPoint, and Excel.
Ability to analyze problems quickly and summarize effectively.
Ability to multitask in a fast-paced, dynamic environment.
Ability to work effectively with cross-functional teams.
Work directly with Customers, Sales Account Managers, and New Business Development to clarify technical and commercial requirements for new applications and make a suitable product recommendation.
Licenses & Certifications:
Accredited Six Sigma Green or Black Belt is a plus.
Strong leadership, technological orientation, communication, situational management, managerial agility, systemic thinking, and planning skills are essential for this position. Strong influencing skills, managerial courage, and a broad perspective are also required.
Ability to develop strong relationships with internal stakeholders, industry experts, and key industry associations in target markets.
Good understanding LYB’s long-term strategy, plans, and objectives and the key profitability drivers in each market segment is necessary for success.
Ability to read and interpret documents, write routine correspondence effectively, and speak fluently with internal and external customers.
Ability to perform competitive benchmark analysis.
Valid driver's license.
Telecommuting is allowed.
Internal Number: 74778
LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2021, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fourth consecutive year.
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