This lab management position oversees all aspects of our Quality System at all Test Services sites. You will be responsible for management and implementation of the ISO 17025 Quality System, ensuring continuous improvement.
Is this position a good fit for you?
You are able to focus on details to ensure that procedures are followed exactly as written
You have a strong sense of accountability, and ethics
You see yourself more as a coach or educator, rather than an enforcer
You have laboratory experience, especially testing and calibrations
You have a passion for science and the scientific process
You are willing to relocate to sunny Southern Florida
You enjoy travel and the opportunity to visit our international test sites
Don’t have experience as a Quality Manager?
We are willing to the train the right person!
Relocation Package is available.
About our Company
Q-Lab Test Services is based in Southern Florida with testing laboratories in Florida, Germany, and China. We also have outdoor test sites in Florida, Arizona, and Ohio. We test products and materials in natural and simulated environments to determine weathering and corrosion resistance and durability. All of our test sites follow a centralized Quality System and are accredited to ISO 17025. Q-Lab Florida has more specimens on test than any other outdoor weathering facility in the world. Q-Lab Florida is located south of Miami on the southern tip of Florida, in the only true subtropical region in the continental United States. We offer natural outdoor exposure testing, accelerated laboratory testing and specimen evaluation services at Q-Lab Florida.
The test services are part of Q-Lab Corporation, a global manufacturer of testing equipment which is located in Westlake, OH.
Essential Job Duties & Responsibilities
Manage and control documents, records, internal audits, calibration program, supplier approval, nonconforming events and corrective actions and risk evaluation in conformance to all applicable international standards
Coordinate 3rd Party assessments with key personnel to ensure audits are seamless, with minimal disruption to daily operations
Assist in the development of internal calibration procedures and determine calibration uncertainties for these procedures
Lead investigations of root causes of non-conformances and suggest corrective actions
Develop and provide appropriate quality related training programs to personnel whose work affects quality
Assist or lead all internal audits at all facilities
Document complaints and communicate with customers to determine their issues and provide updates on remediation
Maintain positive working relationships with all personnel, departments, customers and suppliers
Perform additional assigned duties as requested by the Managing Director and Director of Operations
Education & Requirements
Must have lab and testing or calibration experience in an accredited facility
Must possess excellent communication skills, leadership skills, technical skills and basic human resource skills to manage interactions in a small to medium sized company.
BS (or higher) in a related scientific field * preferred*
2+ years’ experience in a testing or calibration laboratory
Formal qualifications as a Quality Manager, Internal Auditor or Quality Engineer (or equivalents) are preferred, but may be acquired on the job
ISO 9001, ISO 17025 certified Internal Auditor and/or Lead Auditor are preferred, but may be acquired on the job
Experience with plastics and/or coatings industry
Proficient computer and Microsoft Office user with intermediate to advanced abilities
Advanced skills with Excel and Word required
Strong investigative skills, to determine root causes of non-conforming events
Comprehension of technical/quality instructions, standards, customer specifications and correspondence
Excellent communication abilities with customers, management and employees
Requires extensive knowledge of quality systems and general understanding of testing, materials and business operations
A considerable degree of tact and diplomacy is necessary to effectively interface with all levels of personnel within the company; requires original and independent thinking in new and often undefined areas
Requires considerable reasoning abilities
Ability to deal with technical problems individually or as a team in a professional manner
Strong understanding of statistics and probabilities, especially as applied to testing and calibration methods
About Q-Lab Corporation
Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in
SPE US Office 100 Reserve Rd. Suite B310
Danbury, CT 06810
P +1 203.740.5400
F +1 203.740.5405
P +32 498 85 07 32
SPE Middle East Section Office N. ESO:14
Sheikh Rashid Tower
Dubai World Trade Center
P.O. Box 9204