•Develop application direction and engineering solutions for customers' projects using CAD (Solid Works) and design calculations (Excel). Should be able to write and manipulate complex spreadsheets (VBA a Plus). •Serve as technical liaison between our company and customers as it pertains to applications of Caldwell products. •Up-date application procedures and application tools for new products. •Design product solutions to meet customer requirements. •Work with Sales and Engineering organizations and customers to define projects’ scope. •Provide same-day response to customer technical inquiries. •Provide technical guidance & product support to Customer Service organization. •Provide project status and reviews to Sales Managers and Engineering managers. •Mechanical testing and evaluation of products. •Write application reports and application procedures.
Knowledge, Skills and Abilities
•Product application and design experience focused on mechanically based products with a documented track record of success. Minimum of 6 years experience is required •Prior Product design experience with products that are produced by CNC, metal stamping, spring winding and plastic molding. •Prior experience with Customer management •Demonstrated ability to successfully work with multiple non-technical employee groups (sales, purchasing, …) •Effective communication skills (verbal and written) across a broad network of people (customers, management, peers, support staff) •Effective time management skills; maintain focus while multi-tasking •Travel up to 50% of the time
Educational & Certification Requirements •Bachelor of Science in Mechanical Engineering (BSME) •Formal Project Management Certification (PMP) a Plus is preferred Software Skills
•Minimum 1-3 year of 3D CAD (preferably SolidWorks) •Proficient in use of Excel required; knowledge of VBA is preferred •Proficient in use of MS Office Suite
About Caldwell Manufacturing
Solutions That Set New Standards.
We've Been Raising The Standard of Window Balances For More Than a Century
You don’t get to be the premier supplier of single and double hung window balances overnight. It takes decades—actually 13 decades—to accumulate the depth of experience that elevates Caldwell Manufacturing above all others when it comes to superior, reliable window balances.
Caldwell Manufacturing has been recognized as the premier supplier of window counter balances more than130 years.
Window Balance Expertise In Your Backyard
With our nine facilities in four countries, Caldwell Manufacturing delivers real time service to you—wherever you are.
Providing Window Balance And Hardware Products To Some Of The Best Window Manufacturers
Our product line consists of:
Block and Tackle balances
Constant Force Spring balances
High Performance Casement Window Hardware
MAGNUM™ Multi-Bar Hinges
MAGNUM™ Butt Hinges
Multi-Point Locking Systems and Operators
Commercial Grade Accessories
White Bronze Hardware
Concealed Door Stops